New DEC website

28/07/2011

Please tell us what you like and don't like. Tell us what you want more of and what doesn't work for you.

We wanted to share more stories with you about what is really happening in disaster zones.  We wanted to do it in different and more interesting ways.  We wanted to make it easier for you respond to what we're doing and to tell us what you think we should be doing.   How did we do?  What new content would you like to see here soon?  What type of new features would you like to see on the site in future? Also, if you spot any typos or broken links please do tell us in the comments below.

Comments

Rex

Posted at 10.13 pm on 28/07/11

Hi Brendan

The new website looks great and is easy to use and fast between links. Well done all involved..

Liz

Posted at 08.01 am on 29/07/11

I do like to see a regular update during the first 2 months, maybe every 2 - 3 days, as to how much money an appeal has raised.

Anonymous

Posted at 10.15 am on 29/07/11

Really like the new site! One can really engage with an appeal, and the site shows real transparency. Well done!

Andrew John Blurton

Posted at 10.08 pm on 29/07/11

I LIKE THE NEW WEBSITE BRENDAN & SHOULD THIS BE A GOOD EXAMPLE TO SHOW THE SELFISH EUROPEAN'S WHO DON'T CARE ABOUT THIRD WORLD COUNTRIES WHEN THE DISASTER'S STRIKE & HAPPEN & SHOW THEM WHAT WE CAN DO WITH OUR GOVERNMENT AS WELL & SUPERB!!

Anonymous

Posted at 08.36 pm on 30/07/11

I make all my donations via Charities Aid Foundation, but you don't seem prepared to accept CAF payments.
If you can, please accept £100 donation for East Africa crisis on CAF card 5641938012363301

Anonymous

Posted at 10.05 pm on 31/07/11

made donation with credit card, but haven't received any email that money was taken. bit worried .

nick

Posted at 09.51 am on 01/08/11

New site works well, easy to find stuff and visual appeal too.
If DEC produces education resources about its appeals, such as school assembly material, could these go online too?

Craig

Posted at 01.34 pm on 01/08/11

Completely agree with Nick. Easy to navigate, looks good, fast.

Richard Curtis

Posted at 11.15 am on 02/08/11

I have just tried to donate using debit card, and then been asked for "billing address" and postcode, un-needed information for the transaction and the entry of which will undoubtedly result in yet more crap coming through the letterbox. This has dissuaded me from donating this way, and I will use another way.

Leon from DEC

Posted at 03.44 pm on 02/08/11

Hi Richard,

I'm sorry to hear that, you can donate via texting AFRICA to 70000 to give £5 (it works up to a limit of £30) also.

I've just spoken with the donations team, unfortunately the billing address and post code are needed otherwise the donation won't go through.

There is an opt out of further contact from the DEC on the donations page, if you click 'No, I prefer not to receive any further information.' you wont have any further contact with us.

Please be assured that any details you give us are not given to any external organisation or company.

Colman

Posted at 11.35 am on 04/08/11

It isn't clear on how to donate by text message.

Colman

Posted at 11.36 am on 04/08/11

just seen message post above, so my problem sorted!

elizabeth

Posted at 11.45 am on 04/08/11

It could be clearer about where to send cheques or CAF vouchers. I think I have worked this out (Chalton Street) but why not say so up front on the Home Page?

Leon from DEC

Posted at 03.27 pm on 04/08/11

Hi Elizabeth,

Many thanks for your comment, this type of feedback gives us a real understanding on the needs of our donors. As for there is this link which in the 'How to Help' section: http://www.dec.org.uk/how-to-help/how-to-pay

Great feedback everybody, appreciate it.:)

Habib Malik

Posted at 11.26 pm on 05/08/11

Much better design and layout.
Well done
Habib Malik (off to Somalia)

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