General Enquiries
General enquiries about the work of the Disasters Emergency Committee should be sent to info@dec.org.uk or tel: 0207 387 0200. Office hours are Monday to Friday 9am - 5.30pm
Donations & Fundraising Enquiries
If you have questions about donations and fundraising, please email: donations@dec.org.uk or you can write to the Office address below. Office hours are Monday to Friday 9am - 5.30pm
Complaints and Refunds
Find out what to do if you want to make a complaint and how we will respond. Read our refunds policy.
Office Address
DEC Secretariat
Ground Floor, 43 Chalton Street,
London NW1 1DU
Website Enquiries
If you are experiencing problems with the website or have a technical enquiry, please email webmaster@dec.org.uk
DEC Switchboard
Tel: 0207 387 0200
Fax: 0207 387 2050
Out of Hours Media Enquiries
If you are a journalist with an urgent out of hours media enquiry please call 07930 999 014. Please note that we will not be able to assist with general enquiries or enquiries about fundraising or donations outside office hours.